The prices we provide on our website are normally the most competitive prices we can offer. However, if you believe may be eligible for a discount (e.g. ordering a large quantity), please contact our sales team. You may do this by either sending an e
As our valued customer, your privacy and security is important to us. Our website is secured with SSL Certificate which protects sensitive information entered into that site as it travels from the site to a server. You can also check our Privacy Poli
Orders with Delivery or Transfer for Click & Collect. At Lifespan we are committed to having our items delivered to you in a timely manner, this means that unfortunately, outside of pre-orders, there is generally a limited window for you to place a c
At WalkingPad we're committed to great customer service, and understand that sometimes mistakes can happen. If an amendment to your order is required, please contact us on our via our online chat as soon as possible and our staff will be able to assi
Yes, all of our prices are inclusive of GST. So no further calculations are needed.
We recommended to try the following methods and if issue still persists then our team are always on call to assist you to process your order. Tips to try:. Refresh your browser or change browsers. You can also clear cache. If you are on a mobile devi
Items in the cart do not reserve the stock, unless payment was completed. If your item is marked as 'sold out' this means that it is now out of stock in our warehouses. However, you can still process and complete your order, if an "Add to cart" butto
Promotions and Special Offers on Lifespan products are only available for limited period of time and are constantly changing. Whether we can still offer you the promotion depends on the time of your order. It would be best for you to reach out to our
Pre-sale (pre-order) orders need to be paid so that the stock can be reserved. Unfortunately we do not hold stock before payment. Ultimately, if you don't want to pay for your order prior to the stock arriving at our warehouse, you can put in the ord
Here at WalkingPad, we try to give our customers the most information as possible so that you can make an informed decision. Our product specifications can be found on the item page and if you scroll down the page, you will be able to see more inform
A Pre-Order Purchase is the purchase of an item that is currently out of stock and will be re-stocked at a later date. This means you will be placed in queue to receive the next available stock. As our dates of arrival are estimated, you will be sent
Being a direct from Warehouse company there's a few reasons why we ask for shipping information. Pick Up Location. One of the main reason is that we have three pick-up locations (QLD, NSW and VIC), we need to know where your location is so that our s
Our website provides an estimated date of arrival if an item is not in stock. You can find this on the item page underneath the name of the product. For more information on the dates, contact our team if you have further questions.
Online payments are Mastercard/Visa or PayPal. Online Purchase. 1. Add items to your cart by selecting "Add to cart". 2. Once you have added item/s, the page will prompt if you wish to "View cart" or "Checkout". If you wish to add more items, click "
Unfortunately, WalkingPad is online only and we don't have a showroom. You may contact our sales team to get more information about the product and recommendations.
At WalkingPad we do not have a formal price match policy. Thus, we cannot guarantee any form of price match/discount on our online pricing. However if you believe you may be eligible for a discount/price match email us with the link/s on [email protected]
You can check your delivery cost at the shopping cart by putting in you postcode and choosing the suburb. The available delivery options to your area will then be listed, alongside the postage price for the item. We offer a range of different deliver
Each WalkingPad product page outlines all the product features through comprehensive descriptions and images. We also offer product videos for our key products which provide a visual indicator. Ultimately allowing our customers to judge the quality a
This could mean that one of the items in your cart is out of stock at the pick up location. You can check the stock availability by entering your postcode on the item page. It will tell you which location is in-stock with a tick or out of stock with
Check that you have filled in your address into the correct fields and there are no spelling errors. At times Auto-fills from browsers can put the City into the Suburb fields and this will not match with the postcode entered, thus causing the calcula