Returns & Exchange PolicyUpdated 9 months ago
Change of Mind
Because we want you to be 100% satisfied, you can return your purchases within 28 days. For change of mind deliveries, we do not cover the costs of delivery. All return packages must be shipped using the return label from the carrier or with some other form of traceable shipment. We cannot assume responsibility for misdirected or lost shipments.
If your return falls outside of the 28 day period, or the item is worn, damaged or not in its original packaging, we cannot accept the returned items and cannot give a refund. Clothing returns can only be accepted if the original label has not been removed.
- To qualify for the 28-day change of mind return:
- 1. The item must be unused and in the same condition you received it, in original packaging.
- 2. Product has not been assembled.
- 3. All freight costs are not refundable.
- 4. A 15% restocking fee applies to cover costs of picking, repacking the order and returning it to the shelf. The restocking fee is calculated from the invoice price.
If all conditions are met, contact us within 28 days of your equipment delivery to arrange the return and receive a refund less 15% restocking fee or store credit for your next purchase.